Troubleshooting

If your motor is not turning, follow these steps to troubleshoot the issue:

1. Check the motor drive and motor:

• Is power supplied to the motor drive and motor?
• Most servo motor drives or advanced stepper drives have an onboard jog or test function. Does the motor move when using this function?
• If the jog or test function works, try swapping the EMotion controller with another pulse generator. Use the pulse generator to drive a pulse into the STEP signal or one of the CW/CCW signals. If the motor turns, then your motor drive and motor should be okay.

2. Check the E-Motion controller:

• Is 24V power connected to the E-Motion controller?
• Ensure the EMotion settings match the motor drive settings. For example, if the drive is using STEP/DIR (1-pulse) mode, then EMotion should also be using STEP/DIR mode. If the drive is using CW/CCW (2-pulse) mode, then EMotion should also be using CW/CCW mode.
• If the motor is turning in the wrong direction or if the encoder is displaying the wrong direction, use the Inverse? function in the Motion Test Panel to correct the situation.